Export/Import Agents

Export/Import Agents

Do you operate an Import Export Company? Are you UK Export Import Agents? Essentially your organisation moves goods, parcels & crates around the world for clients. If so then you will probably receive a fair volume of calls including overseas phone calls too? So obviously it makes sense to use international friendly numbers?

If you just used a UK 0800 for instance nobody could call you from outside the UK so maybe worth having a few different numbers. Do you advertise your UK numbers for Overseas callers ? Or Do you provide Virtual Toll Free or Local Landline Country Numbers? (For example an 888 Toll free Number for use in USA). You may already know of some of the vast benefits gained from using virtual country-specific landline or toll free numbers, other than the local presence they give you (callers believe they are calling a local familiar number).

If you are looking for a free service for your business, did you know that 084 or 087 numbers usually do work correctly if called from other countries (but nobody can guarantee that) anyway. To be certain your numbers will ring when dialled from abroad you should use an 01/02 or 03, nothing else, however if you would like to have numbers for testing, 0845 or 0844 can offer you revenue so are worth a consideration. As an Import Export agent you may service business calls 24/7 from all over world it then makes total sense to operate a non-geographic 03 number rather than perhaps a virtual 01/02 phone number.

For simple memorability a gold 0333 or 0330 number will make your company easy for the world to remember as opposed to a standard fixed line UK number. Feature and functionality wise the platforms are continuing to advance as new features come from new technology, AI is advancing new boundaries and can now be integrated within cloud answering of virtual numbers. Virtual phone numbers are commonly used within your industry sector with many using 0845 for international sales, using a free to operate 0845 number makes total sense rather than paying for calls.

For smaller Import Export companies, that could be on the road, calls may need to route to an options menu with one option perhaps passing the call direct to the mobile of driver worst case to ensure no calls are ever missed.

With such smart virtual numbers from 08UK you have the ability to set up routing, giving multi callers instant options to press 1 to choose where they want their call to go to, thus removing the need for staff to answer/direct some of these calls. With smart numbers callers can choose their language too if they don’t speak English, where then they are played the same options but in a language they understand.

Also white listing feature allows your organisation to pre-choose which callers you want to answer one way and the rest another so again this great & useful especially if you or your team are on the move and only want to deal with certain sales or important calls.

Get a Specific Number or create specific IVR option for each service or support area for example;- Export Foods, Import Foods, Export Clothes.

Existing 0845?

We have seen so many companies using 0845 numbers, and yes using an 0845 could create a totally free number service each month, yes commercially your good with an 0845 number but is 0845 the best choice for your callers? Already using an 0845 number for Business Sales or Client Support Services? Using an 0845 can be good for a totally free number service but 0845 is definitely not be the best choice for your callers. But going with a 5p/minute 0845 today, could be real smart number move now, with real pence rate revenues available now its perhaps a good option to re-consider again now.

Move Existing Numbers

Check if we can Port it, click here. We have 15 Year’s accumulated experience porting moving numbers so you are in good hands. We can seamlessly take over your inbound numbers from multiple carriers, placing them on one network and on one simple bill. Remove rentals per number and feature charges whilst benefit from additional features and functionality.

Why Use 08UK:-

08UK is dedicated supplier of inbound numbers. We’ve 15+ years now experience supporting services within the UK and Europe. Usually our clients state how they want the inbound routing plan built, we then upload and build this on to the virtual numbers we supply. The plans plus the bespoke recordings give callers a real focused ‘Bespoke Business Voice’ response to best support their needs:-

Our operations and account management team add value supporting our clients. Please be assured that when you may need our operations team to support, that they will respond quickly to you. Yes we know some of the issues that create problems and how we can help your business to solve them quickly. Were all based in sunny Manchester, they are all experienced professionals, they average age of our team is 43, not 23 like many young modern telecom companies. Real life experience counts for so much more many think.

Free Inbound Call Handling Features:

Welcome IVR Messages
Day/Date Call Routing
Time of Day Call Routing
Unanswered Calls Routing
Dead Tone Call Routing
Inbound Call Queuing
Black/White Call Routing
Daily Inbound Statistics
Percentage Call Routing
Postcode Area / Territory Routing

Advanced Call Handling Features:

Inbound Call Recording
Multi-Channel Social Media Monitoring

Click here to search our Standard Free Numbers or Click here to search our Gold Numbers now.

If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.