Gold 0845 Number

0845 0345 with Call Recording

Two-way call recording is available on-net i.e on the 0845 or 0345 number itself is possible. Storage of these recordings is also possible. The management of this data is required in order to use only the allocated storage space required monthly.

Call recording on a 0845 or 0345 number has many applications which usually are specific and multi-site multi-person related, as obvious call recording on the PBX is often a much cheaper, if it is available as an additional option to your current plan.

0845 0345 with Call Whisper

Call whisper is the function that just before you receive a call (just as you pick up the handset) the whisper feature will play an identifiable recording, usually to inform you of which number the caller has dialled - for example '0345 website enquiry for 08UK'.

Really a domestic home worker scenario calls is perfect for this feature otherwise usually the actual ddi the call comes in on is enough to then determine why/the reason for each call. At home the worker needs to be able to know this is a work call, and answer the call appropriately.

0845 0345 with Call Queuing

Receiving too many 0845 or 0345 calls can be a difficult problem especially if this is only during certain time periods. Staffing levels are determined by peak in 08 calls received. Call queuing gives you the ability to orderly queue callers so everyone is dealt with fairly & uniformly.

Call queuing with limits applied to your 0345 ensures you never have literally too many people waiting in your queue and advises the Nth caller that you are too busy to handle their call & to try back during quieter times, or as you wish.