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Call Routing

Call Routing

Call Routing

Call routing is a vital element to consider when looking at implementing a virtual number & here at 08uk we offer a number of call routing features for free to help strengthen our customers brands and improve their callers experience without having to incur additional costs.

Take advantage of our free, no obligation, consultations where, once we have an understanding of your current set up, we can make suggestions as how best to build call plans so that inbound calls are handled as efficiently as possible. Basic, free call routing features include time of day/day of week routing, call hunting, divert on engaged or unanswered and IVR welcome messages.

We can also offer complex call routing features such as geo routing (callers are routed dependent on callers location), call queuing (hold callers in a queue when all lines are busy) and database referral (callers input digits in their handset, an account number for instance and are routed accordingly) and many more features so will be able to meet pretty much any call handling requirements you may have.

Why 08UK

  • Our Service can be Free*
  • Generous Revenue/Rebates
  • Low Call Rates/Rentals
  • Proven Industry Experience
  • Blue Chip Client Base
  • Excellent Service Levels
  • Rapid Response Customer Service
  • Major Tier 1 Carriers Only
  • Resilient & Robust = Peace of Mind
  • 98.7% Client Retention in last 6 Months
  • 30 day Rolling Contract Term Available
  • 1 Hour call back service 24/7/365

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    If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us.
    Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.