Choose Virtual Number Features

Choose Virtual Number Features

08UK can help your business to choose from literally any inbound call handling feature you may require.

Inbound call handling features are more effective when installed direct on to phone numbers rather than on to hardware at any physical location (PBX features). Adding such cloud on-net features directly on to the numbers is far more reliable from an operational & disaster recovery perspective as our on-net carrier cloud solution is multi-site multi-channel resilient.

Choosing the right call handling solution may then practically be driven by the monthly charges (if any) associated to each.

With many of our features included at no extra cost, into one simple pence rate, we recommend you make the most of them to ensure your callers experience is as cloud reliant as possible. Our experience allows us to help you balance the commercials with the right features so we can then deliver a real solution at the right price/budget for each of our business clients.

Let 08UK invest time and energy into your business, to build you the call plan that will actually compliment your call answering services, not just service them.

Any caller will gauge their perceived quality of your company by how you handle their call. This has a massive effect on sales, confidence callers will buy from you. Tell us how you would like you inbound call plan to be built then we can confirm if we can build the exact call plan you were thinking and if we can do it for free.

Our features include:

Day/Date Call Routing
Time of Day Call Routing
Welcome IVR Messages
Engaged Calls Routing
Unanswered Calls Routing
Dead Tone Call Routing
Inbound Call Queuing
Black/White Call Routing
Postcode Area/Territory Routing
Area/Town/County Call Routing
Percentage Call Routing
Inbound Call Recording
Advanced Daily/Weekly Inbound Call Statistics
Automated Secure Card Payment
Real Time Customer VOC
Intelligent Call Control
Monitoring Respond Real Time
Max Sim Inbound Calls Feature

Or many other inbound features to achieve the full inbound call control you require.

For more details and to speak to us directly call us free now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.